FACILITATION & TRAINING
Providing expert facilitation, training design and delivery services to support the effective functioning of organizations is one of the things we do best. A large part of our business involves planning, organizing and facilitating consultation processes and developing and delivering customized training programs for clients. As a preferred supplier of facilitation and training services to the OPS (OSS 074043) our firm delivers courses offered through the OPS Centre for Leadership and Learning and maintains core training curriculum on a number of subjects critical to the effective functioning of private and public sector organizations. Our services include providing expert advice and support in the following areas:
- Training Needs Assessment
- Training Plan Development
- Custom Designed Training Courses
- Development of “How To Manuals” including Facilitator Guides
- Delivery of Off-the-shelf Training Courses
- Professionally Facilitated Training Workshops
- Professionally Facilitated Consultations (e.g. focus groups, interviews, surveys/questionnaires)
- Meeting Facilitation (including strategic planning workshops, staff planning days, retreats, break-aways, etc.)
- Introduction of New Legislation and Legislation Changes
Available Training
- Accessibility Planning
- Governance and Accountability
- Coaching for Results
- Communication Skills
- Conflict Management
- Customer Service
- Change Management
- Effective Decision Making
- Employment Planning and Case Management Techniques
- Enhancing Emotional Intelligence (EQ)
- Facilitation Skills
- Goal Setting
- Management Skills
- Negotiation and Mediation Skills
- Accountability and Shared Responsibility
- Solution Focused Problem Solving
- Effective Presentation Skills
- Organizational Development
- Restoring and Building Trust
- Strategic Thinking
- Strategic Planning
- Building Partnerships
- Managing and Developing Teams
- Becoming an Effective Team Member
- Teamwork and Leadership
- Vision, Mission and Values
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